Shipping policy
Shipping Policy
At Fernovia Design, we are committed to providing you with a seamless shopping experience. Here’s what you can expect regarding our shipping process:
Processing Time:
All orders are processed within 1 to 2 business days. Please note that our business days are Monday through Friday, excluding public holidays.
Estimated Delivery Time:
Once your order has been processed, the estimated delivery time is between 11 to 13 business days for deliveries within the UK & US.
Shipping Rates:
- UK: We offer free shipping on orders over £75. For orders under £75, a shipping fee of £4.99 will be applied.
- US: We offer free shipping on orders over $95. For orders under $95, a shipping fee of £5.99 will be applied.
Craftsmanship and Design:
We take pride in our unique designs that originate in the UK and are handcrafted with care overseas. Each piece reflects our dedication to quality and attention to detail, ensuring you receive jewellery that is both beautiful and durable.
Should you have any questions regarding your order or our shipping policy, please feel free to reach out to us at info@fernoviadesign.com.
Thank you for choosing Fernovia Design. We appreciate your support and look forward to serving you!